This Privacy Policy of

SHREE PATRA JEWELLERSand

the User is effective as on 15th Oct 2023

1. Introduction

1.1. SHREE

PATRA JEWELLERSan Indian company incorporated as per the provisions of the

Companies

Act,

2013, having its registered office at ,Jabalpur (“Jeweller”, “We”, “Are”, “Us”,

“Our”) are committed to protecting You privacy and grant importance to the confidentiality

of Your data over internet. We conduct

our

business by abiding by the laws applicable on data privacy and data

security

in the country.

1.2. This

document is published and shall be construed in accordance with the provisions

of the Information

Technology (Reasonable Security Practices and Procedures and

Sensitive Personal

Data of Information) Rules, 2011, under Information

Technology Act, 2000,

that require publishing of the Privacy Policy for

collection, use,

storage and transfer of sensitive personal data or information.

1.3. This

(“Users”, “You” or

“Your”) any or all products, services, features or

content offered on the

mobile application or the website “SHREE PATRA JEWELLERSJewellers” (“Platform”).

1.4. This

collected from You,

how Your personal data may be used and disclosed, how You

can control the use of

Your personal data, and how Your personal data is

protected when You use

the Platform.

1.5. Use

of this Platform is available to persons who can enter into legally binding

contracts under the

Indian Contract Act, 1872, or We presume adequate and

lawful parental

consent in case the personal information is shared by a User

under the age of 18

(eighteen) years.

1.6. This

terms of this Privacy

Policy will be effective upon Your acceptance of the same

(directly or

indirectly in electronic form, by clicking on the “I

accept” tab or by use of the

Platform or by other

means) and will govern the relationship between You and

the Jeweller, for Your

use of the Platform.

1.7. By

accessing the Platform, You expressly consent to Our collection, storage, use

and disclosure of the

Information (as defined hereunder) in accordance with the

terms of this Privacy

Policy.

1.8. The

information about the User is collected by Us as (i) information supplied by

Users; (ii)

information automatically tracked during User’s navigation on the

Platform; and/ or

(iii) communicated directly to Us via e-mail or

telephone or another

channel.

1.9. For

any service that User may use, We only collect the data that is strictly

necessary (i) for the

delivery of the services, (ii) for the performance of a

contract for which

User is a party, (iii) for which User has given consent for

such processing of

data, or (iv) for compliance with a legal obligation to

which We are subject.

1.10. This

and is a legally

binding document between the User and Us.

2. Information

that We collect

2.1. If You

visit Our Platform just to browse, read pages, download information or You

services, Your browser automatically transmits to Us following

unidentifiable

information using various technologies, such as cookies, tags,

and web beacons

(including but not limited to):

2.1.1. Your

computer’s Internet Protocol Address (IP);

2.1.2. Domain

servers;

2.1.3. Web

pages and links You visit, advertisements You view;

2.1.4. Your

bandwidth speed and information about the about the software programs

that are installed on

Your computer;

2.1.5. Standard

server log information;

2.1.6. Other

information with respect to User’s device, operating system, interaction of

User device with the

Platform and applications. (“Web

Browser Information”);

and

2.1.7. The

above listed Web Browser Information cannot and does not identify You

personally.

2.2. Details

that You provide to Us in order to use Our services:

2.2.1. Contact

data (such as name, address, email address, phone number and date of birth);

2.2.2. Copy

of Aadhaar Card information You may provide as proof of identity or address for

KYC processes;

2.2.3. About

Your location such as time zone, postal address and location details) to

provide You better

& prompt customer service;

2.2.4. If

the User communicates with Us by, for example, e-mail or letter, any

information provided

in such communication may be collected by Us;

2.2.5. Your

photo if You choose to add one to Your profile on Platform; and

2.2.6. Information

from Your smartphone as per app store/play store policies. You authorize Us to

have access to this

information and You agree that We may collect and use this

information in

accordance with this Privacy Policy.

2.3. Access

the file storage for saving the receipt of the purchases:

2.3.1. Financial

data (such as account details, e-wallet details, bank account or credit or

debit card details or

other payment instrument details etc.) [or credit score]

that User may have

provided Us. We work with multiple payment processors who

store these details in

encrypted format. All Our payment processors are Payment

Card Industry Data Security

Standard (PCI DSS) compliant; and

2.3.2. Personal

information stored with third parties that You choose to provide to Us, such as

Your social media

account information and Your social media contacts. By

linking Your

third-party accounts or using third party sign-in services, You

authorize Us to have

access to this information and You agree that We may

collect and use this

information only in accordance with this Privacy Policy.

2.4. All

such information is stored or used for processing orders and under no

circumstance are any

of these details made available in the public domain.

However, We may use

this information to share with You additional and/ or

upcoming information

regarding the services Platform in accordance with this

2.5. If

You choose not to provide Your Personal Information that is mandatory to

process Your request,

We may not be able to honour Your request.

3. Cookies

and Web Beacons:

3.1. To

improve the responsiveness of the sites for our users, We may use cookies, or

similar electronic

tools to collect information to assign each visitor a

unique, random number

as a User Identification (User ID) to understand the

User's individual

interests using the Identified Computer. Unless You

voluntarily identify

Yourself (through registration, for example), We will have

no way of knowing who

You are, even if we assign a cookie to Your computer. The

only personal

information a cookie can contain is information You supply (an

example of this is

when You ask for our Personalised Horoscope). A cookie

cannot read data off

Your hard drive. Our advertisers may also assign their own

cookies to Your

browser (if You click on their ads), a process that we do not

control.

3.2. Our Platform and emails may use web beacons in conjunction with cookies to

compile

statistics about

site usage. Web beacons are small pieces of code (also called

pixels) that are

embedded on the pages of websites/

Platform or

emails. We do not

use web beacons to collect personal identifiable information

about visitors. We

may use these

technical methods to analyze the Platform’s

performance and

reliability data such as timing (e.g., page load) metrics on

our sites. We may

also use web beacons in HTML emails that we send subscribers

who have opted in to

receive email from us, to determine whether our recipients

have opened those

emails and/or clicked on links in those emails.

4. How We

use Your Information

4.1. For

providing You services:

4.1.1. To

allow our professionals, business partners to assist us with providing services

to You, to connect

with You to provide their services/products You may

specifically consent

to be contacted for;

4.1.2. To

avoid fraud and other prohibited or illegal activities;

4.1.3. To

respond to authorized information requests from governmental authorities or

when otherwise

required by law;

4.1.4. To

enforce the legal terms (including without limitation Our policies) that govern

Your use of Our

Platform, and/or for the purposes for which You provided the

Information;

4.1.5. To

protect the security or integrity of the Platform, Our business, services and

other Users; and/or

4.1.6. To

verify the provided information, either through internal mechanisms or through

authorised third

parties.

4.2. For

Advertising:

4.2.1. To

contact You and to customise Our communication with You and the marketing

material we share with

You;

4.2.2. To

use Your information to provide You with product and service updates,

newsletters and other

communications about existing and/or new products and

services by post,

email, telephone, in-device messaging and/or text message

(SMS), if You have

provided Your prior consent or we are otherwise permitted to

do so under applicable

law.

4.3. For

the purposes of reviews:

4.3.1. Where

You have uploaded product reviews, comments or content to our websites or Platform and made them publicly visible, Platform may link to, publish or publicize

these materials

elsewhere including in our own advertisements.

4.4. We

do not sell, trade, or otherwise transfer to third parties Your Information.

This does not include

trusted third parties who assist Us in operating Our Platform,

conducting Our

business, or servicing You. When we provide Your Personal

Information to

individuals and entities which assist us with Our business

activities, it is Our

practice to require those individuals and entities to

keep such Information

confidential and to use Your Personal Information only to

perform services.

5. Disclosure

and Information sharing

5.1. We

share the sensitive personal information to any third party without obtaining

the prior consent of

the User in the following limited circumstances:

4.1.1 When

it is requested or required by law or by any court or governmental agency or

authority to disclose,

for the purpose of verification of identity, or for the

prevention, detection,

investigation including cyber incidents, or for

prosecution and

punishment of offences. These disclosures are made in good

faith and belief that

such disclosure is reasonably necessary for enforcing

these Terms; for

complying with the applicable laws and regulations.

4.1.2 We

propose to share such information within its group companies and officers and

employees of such

group companies for the purpose of processing personal

information on its

behalf. We also ensure that these recipients of such

information agree to

process such information based on our instructions and in

compliance with this

and security measures.

4.1.3 We shall take all reasonable steps to ensure that the

confidentiality of Your information is maintained by imposing strict

confidentiality standards on all the third parties with whom We part this

information. In all circumstances, We shall ensure that Your Personal

Information is protected by strict confidentiality agreement.

4.1.4 We do

not disclose Your Personal Information to any advertisers or any third party

for their marketing

and advertising purposes without Your explicit consent.

4.1.5 We

use Users Personal Information to display relevant promotions and marketing offers,

based on his/her preferences.

6. Security

6.1. Technology

used in the processing of personal data is in accordance with commercially

accepted or certified

standards.

6.2. Legitimate

interests of businesses including any innovation is achieved without

compromising privacy

interests.

6.3. Privacy

is protected throughout processing of Information, from the point of collection

to deletion of

personal data.

6.4. We have put in place reasonable physical and technical measures to

safeguard the information we collect in connection with the Services.

6.5. All

information gathered on Our Platform

securely stored within our controlled database. The database is stored on

servers secured behind a firewall; access to the servers is password-protected

and is strictly

limited.

6.6. This

Personal Information is immediately deleted once User deletes the Platform or deletes his account

exclusively made on the Platform,

except to the extent it is necessary to store the same under applicable laws.

6.7. Although

We make best possible efforts to store Personal Information in a secure

operating environment

that is not open to the public, User must understand that

there is no such thing

as complete security, and We do not guarantee that there

will be no unintended

disclosures of Personal Information. If We become aware

that Users Personal

Information has been disclosed in a manner not in

accordance with this

Privacy Policy, We will use reasonable efforts to notify

such User of the

nature and extent of such disclosure as soon as reasonably

possible and as

permitted by law.

7. How long

do we hold information Retention of Personal

Information will vary

depending on the purposes that it was collected for, as

well as the

requirements of any applicable law or regulation. We may retain

Your Personal

Information to comply with the law, prevent fraud, collect any

fees owed, resolve

disputes, troubleshoot problems, enforce our general terms

of use, and take other

actions as permitted by law and as required to provide

the Service. Once the

purpose is satisfied or the legally mandated period has

expired, we will

securely delete Your Personal Information.

8. Third

Party Links

7.1 Our Platform may contain links to third party

websites or applications. The User agrees and

understands that

privacy policies of these websites are not under Our control

and the User

understands that once he/she leaves Our servers, use of any

information provided

by the User or Your Personal Information shall be governed

by the privacy policy

of the operator of the site used by him/her.

7.2 When the User

accesses another website through a link or a URL available on the Platform, this Privacy Policy does not

apply anymore. We shall in no way be responsible in any way for Your use of

such

sites. We highly

recommend you to carefully read the terms and conditions, privacy policies of

such other 3rd party links to know details regarding the Personal Data

collected, stored and processed by such links.

7.3 We are not

responsible for the content or the privacy polices of third-party websites.

9. Miscellaneous

8.1 As we update,

improve and expand the Platform, We may update this Privacy Policy. We will

notify You of the

changes and any access/use of the Platform subsequent to such

notification will

imply You have agreed to the modified terms of the Policy.

8.2 We will not

be responsible for the accuracy or filtration of any of the content posted

on Our Platform by any

user, however, We will be entitled to remove any content

posted by any user on

Our Platform which We, at Our sole discretion, consider

offensive,

discriminatory, racist, defamatory, inappropriate in nature or

unlawful.

10. Your Rights You have

the right in certain circumstances to:

9.1 Withdraw Your

consent where You have given Your consent to us to use Your Personal

Information for

certain purposes. You have the right to withdraw this consent

at any time by

contacting us in writing using the contact details set out in

the “Contact Us”

section. This will not affect the lawfulness of any use of

Your information that

We make before You withdraw Your consent. Further, We

will have the option

to stop providing You services for which the said

information was

sought.

9.2 Access and

review the Personal Information You have provided to Us. If the review

reveals that Personal

Information has been recorded incorrectly or is

incomplete You may

contact us via e-mail at the details as set out in the

“Contact Us” section

below to correct any such inaccuracies;

9.3 Restrict the

processing of Your Personal Information if one of the following applies to

You:

9.3.1 You

contest the accuracy of the information that we hold about You, while we verify

its accuracy;

9.3.2 We

have used Your information unlawfully, but You request us to restrict its use

instead of erasing it;

9.3.3 We no

longer need the information for the purpose for which we collected it, but

You need it to deal

with a legal claim; or

9.3.4 You

have objected to us using Your information, while we check whether our

legitimate grounds

override Your right to object.

9.4 Object to the

processing of Your Personal Information on the basis of our

legitimate interests;

9.5 Require us to

erase Your Personal Information without undue delay if one of the

following applies,

unless it is necessary to use Your Personal Information

to comply with a legal

obligation or to establish, exercise or defend a legal claim:

9.5.1 the

information is no longer necessary for the purposes for which we collected it;

9.5.2 You

object to us using Your information: for the purposes of understanding the

visitors to the Platform and there are no overriding

legitimate grounds for the processing;

9.5.3 You

unsubscribe from our marketing communications;

9.5.4 We

have used Your information unlawfully;

9.5.5 the

information must be erased for compliance with a legal obligation to which we

are subject.

9.6 Port Your Personal

Information under certain circumstances.

11. Contact Us

Name of the Jeweller: SHREE

PATRA JEWELLERS

Contact Number: 9507007950

Email ID: shreepatrajewellers@gmail.com

Registered Address: basanti colony,L-7, phase-II, rourkela,rourkela,sundargarh,

odisha, 769012

12.Account
Deletion Details.
1)Steps to Delete : Select the sandwich menu option
seen on top left side of the homepage.
A side bar menu will slide out. In that,
the last option should be the 'Account Deletion' option.

2) All the user related content will be disabled.