This Privacy Policy of RAJKISHORE GOLD JEWELLERY PRIVATE LIMITED ("Jeweller," "We," "Us," "Our") and the User ("You," "Your") is effective as on 15th Aug 2025.

1. Introduction

1.1 RAJKISHORE GOLD JEWELLERY PRIVATE LIMITED, an Indian company incorporated under the Companies Act, 2013, having its registered office at RAJKISHORE GOLD JEWELLERY PRIVATE LIMITED, AT -, PURANA CHOWK, NEAR R K SAREES, BUXAR, Bihar, 802101, is committed to protecting Your privacy and confidentiality of data. We comply with applicable data protection laws, including the Information Technology Act, 2000, and associated rules.
1.2 This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we safeguard it. By using our mobile application or website (the "Platform"), You agree to this Policy.
1.3 This Policy applies to all Users accessing or using the Platform, its products, services, and features.
1.4 By accessing the Platform, You consent to Our collection, storage, use, and disclosure of information as described herein. If You do not agree, You should discontinue using the Platform immediately.
1.5 If You are under 18 years of age, You must use the Platform only with parental consent.
1.6 This Policy does not require a physical signature and is binding upon Your use of the Platform.

2. Information We Collect

We collect information in three ways:
2.1 Automatically Collected Data (non-identifiable):

• IP address, domain server, browser type, OS details
• Pages visited, links clicked, ads viewed
• Bandwidth speed, server logs, cookies & web beacons
• Device identifiers and interactions

2.2 User-Provided Data:

• Contact details (name, address, phone, email, DOB)
• Government-issued ID (Aadhaar, PAN, etc.) for KYC
• Location details (GPS, postal code)
• Profile photo (optional)
• Communication details shared via email, phone, or support

2.3 Financial & Transaction Data:

• Bank account, UPI, wallet, card details (handled via PCI-DSS compliant processors)
• In-app receipts and saved purchase history

2.4 Third-Party Data:

• Linked social media information, if you connect accounts
• Information obtained via authorized integrations (with explicit consent)

Note: Refusal to provide mandatory information may restrict access to services.

3. Cookies & Tracking

3.1 We use cookies and web beacons for personalization, analytics, and fraud prevention. Cookies do not read Your hard drive data.
3.2 Advertisers may set third-party cookies when You interact with ads on our Platform.
3.3 You can disable cookies from browser settings, but some features may not work properly.

4. How We Use Information

4.1 For Service Delivery:

• Provide services, process orders, verify identity
• Prevent fraud and ensure security
• Comply with legal requirements

4.2 For Marketing (with consent):

• Share product/service updates, offers, newsletters
• Personalized promotions across email, SMS, calls, push notifications

4.3 For Improvement:

• Platform analytics, performance tracking, troubleshooting
• User feedback, reviews, and public content may be used for promotions

5. Sharing & Disclosure

5.1 We do not sell User data.
5.2 Information may be shared:

• With group companies, employees, and trusted partners under confidentiality agreements
• With regulators, courts, or government agencies when required by law
• With service providers (payment gateways, hosting providers, etc.) strictly for service delivery

5.3 No data will be shared with advertisers without Your explicit consent.

6. Security Measures

• PCI-DSS compliant processors for payment security
• Firewalled, password-protected servers
• Encryption for sensitive data
• Strict internal access controls
• Immediate deletion upon account termination (subject to legal retention requirements)

Disclaimer: Absolute security cannot be guaranteed. In case of a data breach, Users will be notified promptly.

7. Data Retention

• Retained only as long as necessary for service, compliance, or legal requirements
• Deleted securely after expiry of retention period or upon request (except where law mandates retention)

8. Third-Party Links

• External sites/apps linked via our Platform are governed by their own Privacy Policies.
• We are not responsible for third-party practices.
• Users should review third-party policies before interaction.

9. User Rights

Users have the right to:

• Access and review their personal data
• Correct inaccurate or incomplete data
• Withdraw consent for specific uses
• Restrict processing under certain conditions
• Request deletion of data (unless legally restricted)
• Object to processing for marketing purposes
• Port their data, where applicable

Requests can be made via email (see Contact section).

10. Account Deletion

1. Open the app → Menu (☰) → "Account Deletion" option.
2. Confirm deletion request.
3. All user content will be disabled and personal data erased (except legally retained data).

11. Policy Updates

We may modify this Privacy Policy periodically. Updated versions will be posted on the Platform with revision dates. Continued use of the Platform after updates implies acceptance.

12. Contact Us

RAJKISHORE GOLD JEWELLERY PRIVATE LIMITED
Registered Office: AT -, PURANA CHOWK, NEAR R K SAREES, BUXAR, Bihar, 802101
Email: rajkishoregoldjewellery@gmail.com
Contact Number: 8809002774